Frequently Asked Questions

Find answers to common questions about your Ella Mae experience

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team.

Do you restock items that are sold out?

Many of our popular pieces are restocked. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.

What materials do you use in your clothing?

We prioritize high-quality fabrics including organic cotton, silk blends, and premium linen. Specific material details are listed under the 'Composition' tab of each item.

How should I care for my Ella Mae garments?

Each item includes a care label with specific instructions. Generally, we recommend cold washes and air drying to maintain the longevity of the fibers.

Do you offer international shipping?

Yes, Ella Mae ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.